OutdoorMaster highly values ensuring the satisfaction of our customers by offering a quick and easy solution to have this conducted.
All our products come standard with a 1-year manufacturer warranty, as well as a 180-day money back return.
For any items that exceed these established timeframes, please contact our care department for assistance or guidance (number provided below).
If you are not satisfied with an Outdoormaster product you bought in the last 180 days from Outdoormaster.com you may return it in its original condition with original packaging in new and saleable condition. (Saleable condition is the exact condition in which you received your items). Returns must be shipped back within 18 days of receiving your items. Custom items are not eligible for returns. This Policy only available for snow sport/water sport collections, electric skateboards and other skateboards are not suitable.
Commencing the return process:
To commence the return process, please re-package the items with all associated order information and ship it to the following location:
1801 Highland Ave STE “I”
Duarte, CA 91010
Personal Contact Information:
To personally speak with a representative, please contact via one of the following options below:
Customer Care Contact Number: (626) 359-0900