Wanted a replacement lead for my sup pump, used the chat option which worked really well, they understood what I needed and their customer service was great, thank you!

Great Option!

I ordered some replacement nozzles for my pump after I lost the originals. After ordering them, I second guessed whether they would fit so I wrote to their chat. It turns out they weren't compatible but the CS team went out of their way to find and ship me the right nozzles! Now, my pump is working again and I am really happy with it. Everything about this experience was great, especially since we were communicating across a dozen time zones! 10/10 would order again!

I had an off brand high pressure electric pump ( the orange and black one that is sold under many different names) and broke the SUP nozzle. I was having trouble finding a SUP nozzle with the correct threads. I didn't want to have to buy a whole new hose and nozzle set. This works!!!!